Privacy Policy

1. Who we are

SnazzySoft is an independent software maker in Indonesia. We make the apps and run this website. For anything about your data, email us at snazzysoft.app@gmail.com.

2. Your photos and videos stay on your computer

The apps open, edit and save your files on your own computer. The AI tools in SnazzyFoto (Remove with AI, Sky Replacement, Faceswap, Select Subject and the others) run on your computer too. We never receive your photos, videos or projects.

Data leaves your computer only when you choose to: when you send us a support report (section 6) or connect an AI service of your own in SnazzyCut (section 7).

3. Your account

You can sign in with Google or with an email address and password. We keep:

• your email address and name (from Google we use only these two; we don't use your Google photo or anything else from your Google account);
• the sign-in records our sign-in provider keeps (your password is stored only as a secure hash, never readable);
• your account status, and which apps you have a Supporter licence for.

We use this to sign you in, to show your licences and computers on your dashboard, and to answer you when you contact us.

4. Licences and computers

When you sign in from an app, we register that computer so a Supporter licence works on the right number of computers. For each computer we keep:

• a computer ID: a code calculated from your operating system's installation ID. It identifies the computer for licensing, not you;
• the computer's name as set in your operating system, the platform (Windows or macOS) and the app version;
• when the app last checked its licence.

The app checks its licence with our server at most about once or twice a day, and keeps working offline in between. It also keeps an encrypted licence file on your computer. You can see and remove your computers under My devices.

5. Donations and payments

Payments are processed by Midtrans. You enter your card, bank or e-wallet details on Midtrans's payment window; they never pass through our servers, and we never see your full card number.

We send Midtrans your email address, an order number, the amount and what you are buying. We keep the order number, amount, currency, status, payment method and the payment record Midtrans sends back to us (which can include a masked card number or the bank's name). We use it to activate your licence, to answer questions about a payment, and for our bookkeeping.

6. Support reports

If SnazzyFoto has a camera problem, it can prepare a report for us. You see what is in it first, and it is sent only if you click send (you can also just save it). A report contains the app, system and camera details and the camera logs of the last day. Your user folder name is removed and the camera's serial number is scrambled; file names of your photos can appear. You can add a note and your email address so we can reply.

Only we can read reports. They are deleted after at most 30 days, or 7 days after the problem is solved.

7. AI services you connect yourself (SnazzyCut)

SnazzyCut's AI Auto-Edit uses an AI service you choose, with your own key or account: OpenRouter, OpenAI, Anthropic, Google Gemini or your own server. When you run it, the app sends small preview frames of your videos, their file names, your instructions and, if you turn it on, the spoken text directly from your computer to that service. It doesn't pass through us, and that service's own privacy policy applies. Your key is stored encrypted on your computer.

Editing with Claude or Codex is off until you turn it on. Then the assistant you connect receives frames and timeline details through your own account with Anthropic or OpenAI.

Speech recognition and voice-over in SnazzyCut run on your computer. Their model files are downloaded from Hugging Face and GitHub the first time you use them.

8. Updates and downloads

The apps ask snazzysoft.app whether a new version exists. The request includes the app, the platform and a random ID the updater creates on install; we don't store it. Updates and SnazzyFoto's AI files download only after you agree, from our download server at Cloudflare.

9. Cookies on the website

The website uses only the cookies it needs:

• sign-in cookies, to keep you signed in;
• one cookie (and a browser setting) that remembers your language, for one year.

There is no advertising and no tracking across other sites. We count visits ourselves, without cookies (next section). The Midtrans payment window can set its own cookies while you pay.

10. Visit statistics

To learn which pages help people and how they find us, the website counts visits and downloads itself, without cookies. For each page view we record:

• the page, and for the first page of a visit, where you came from (a search engine, a social network, a link on another site) and any campaign tag in the link;
• your country, region and city, as Cloudflare estimates them from your network;
• the type of device, the browser and operating system, the site's language and your screen width;
• for downloads of the apps, their updates and AI files: the app, the version and the platform.

We don't store your IP address. To count a visitor once per day, the site turns your IP address and browser into a code with a key that changes every day, so the next day you are someone new: visits can't be linked from one day to the next or to your account. Bots are not counted. The numbers are kept for 3 months in Cloudflare Analytics Engine and only we can see them.

11. Games (Mahjong Together)

Our games don't need an account. Your name, avatar and settings stay on your device. When the released game opens, and when a match starts, it sends an anonymous count to our game server: a random ID the game made on your device (not linked to you or your account), the platform, the game version, the mode and the rule style. Cloudflare adds the country; we don't store your IP address. These counts are kept for 3 months and only we can see them.

When you play online with friends, the server passes the name and avatar you chose, and the moves of the game, between the players of that room only. It keeps nothing of the game itself; an empty room is deleted after 6 hours. We count rooms and finished rounds (room code, number of people and bots, country). On the same WiFi (LAN) the game talks directly to the other devices and nothing reaches us.

12. Who handles data for us

We use these services to run SnazzySoft. They process data only to provide their service to us:

• Supabase: database, sign-in and file storage (accounts, licences, computers, payment records, support reports);
• Cloudflare: hosting of this website, the visit statistics, and downloads of the apps, updates and AI files;
• Midtrans: payments;
• Google: sign-in with Google, if you use it.

Their servers can be outside Indonesia. We don't sell your data, and we don't share it for advertising.

13. Security

Everything travels encrypted (HTTPS). Only we can see account, payment and report data. The licence file on your computer is encrypted. To protect sign-in and licensing from abuse, we keep IP addresses only in scrambled (hashed) form; our hosting providers keep their own technical logs.

14. How long we keep data

• Account and licences: as long as your account exists.
• Computers: until you remove them or delete your account.
• Payment records: as long as needed for bookkeeping and the law.
• Support reports: at most 30 days.
• Visit statistics: 3 months.

15. Your choices and rights

You can see your licences and computers on your dashboard and remove computers yourself. Email snazzysoft.app@gmail.com to get a copy of your data, to correct it, or to delete your account. When we delete an account, we delete its profile, licences and computers; payment records stay for bookkeeping but are no longer linked to you.

These are your rights under Indonesia's Personal Data Protection Law (UU PDP) as well. If you think we handle your data wrongly, tell us first; we will fix it.

16. Children

SnazzySoft is not made for children. If you are under 18, use it with a parent's or guardian's permission.

17. Changes

When we change this policy, we update the date at the top. If a change matters for how your data is used, we will say so on the website. See also our Terms of Use.